Triona has been working with countries to develop their own health and social care external evaluation systems, including accreditation, regulation and licensing for over 15 years. Her expertise comes from working with governments all over the world, including Hong Kong, South Africa, Indonesia, Iran, New Zealand and Qatar, to name a few, designing cultural specific systems. Triona has over 20 years’ senior executive management experience specialising in corporate governance and human resource management.
Working with the World Health Organisation as an Expert Advisor on various patient safety initiatives, Triona advises lower income countries, including EMRO’s Patient Safety Friendly Hospital initiative and the National Quality Policy and Strategy Program.
Before setting up FQAS Triona was Deputy Chief Executive Officer of the International Society for Quality in Health Care (ISQua) where she led a number of their strategic goals including the International Accreditation and Events Programmes. Her work continues with ISQua as one of their Experts and International Accreditation Surveyors.
As Director of Client Services with the Irish Health Services Accreditation Board, she was part of the senior executive to set up the Irish National Accreditation Programme and was directly responsible for implementing accreditation in 90% of acute care hospitals in Ireland. This was followed by a senior position in HIQA were Triona led Ireland's first national investigation into cancer misdiagnosis.
Developing other people is one of her passions and she teaches on numerous Masters Programmes, specialising in healthcare quality and is currently working with Trinity College Dublin and the Sultan Qaboos University in Oman. Triona is a Faculty member of the Australian Council on Healthcare Standards' Improvement Academy.
As a speaker on the international circuit Triona regularly presents on all aspects of healthcare accreditation, patient safety and leadership and is the author of several peer reviewed articles.
Commencing her healthcare career as a nurse and midwife, specialising in emergency care, she obtained her academic qualifications from Trinity College Dublin.